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Installation · Article 2026

Replace your old intercom with a video intercom: 2026 guide

📅 June 2026 ✍️ Fermax Technical Service Valencia ⏱ 8 min read

Is your building still using the same old door entry phone? Here are your options for upgrading to a Fermax video intercom, the requirements for homes and communities, what the installation involves and guide prices.

Why upgrading to a video intercom is worth it

An audio intercom does the job, but a video intercom adds a layer of security and convenience you notice every day, especially in Valencia city, where doorstep scams ("I've come to read the meter...") are still common:

  • See who's calling before opening, day and night (Fermax panels include cameras with night vision).
  • Protection for the most vulnerable: children arriving home alone or elderly people can check who it is without opening.
  • With WiFi systems like Fermax Blue, answer the call and open the door from your phone even when you're out: ideal for deliveries or second homes.
  • It adds value to the home and building: one of the best cost/benefit upgrades for communities.
💡 Key fact: with Fermax DUOX Plus technology, the video intercom runs over the old intercom's two existing wires. Most buildings don't need rewiring, which greatly reduces the cost.

Your options depending on your situation

Single-family home or villa

The simplest case: the complete kit is replaced (street panel + indoor monitor). A Fermax VEO kit with WiFi gives you colour video, smartphone door release and hands-free operation. Installation takes a morning.

Flat in a building with a communal intercom

Two routes here: the community renews the complete system (the recommended option, with a new video panel at the entrance and a monitor in each flat that wants one), or individual solutions if the panel already has a camera and your system is compatible.

A community wanting to modernise

Renewing the whole community's system with DUOX Plus reuses the existing wiring. Each resident chooses their terminal: audio-only phone, basic monitor or WiFi monitor. The new street panel serves everyone, and since 2023 Fermax offers a 5-year warranty on DUOX Plus systems for communities.

Technician's tip: if your community is considering the change, request the quote with terminal options per flat. Letting each resident pay for what they choose makes approval at the owners' meeting much easier.

Guide prices in Valencia (2026)

Every installation is different, but these ranges serve as a reference with original Fermax equipment and installation included:

CaseGuide price
Single-family video intercom kit (VEO)€400 – 700
WiFi video intercom kit (VEO XS/XL + Blue)€550 – 900
Additional monitor per flat (community)€250 – 450
Complete community renewal (per resident)from €300

Full pricing details are in our article on door entry system installation and repair prices in Valencia. Quotes are always fixed and no-obligation.

What the installation process looks like

📋 1. Visit and quote
We assess your current installation, check the wiring and give you a fixed price with the available options.
🔧 2. Installation
We replace the panel and terminals. Single-family homes: one morning; communities: depending on the number of flats, usually without building work.
📱 3. Configuration
We program each flat, set up the Fermax Blue app on your phones and show you how everything works.

All work includes a warranty and original Fermax spare parts. To learn more about smartphone door release, read our complete Fermax Blue guide.

Frequently asked questions

Can I install a video intercom if my building has an old audio intercom?

Yes. In most cases the installation can be modernised, either by replacing the community's complete system or with individual solutions depending on the existing installation. Fermax DUOX Plus systems reuse the existing two-wire cabling, which greatly reduces the cost.

Do I need the community's permission to replace my handset with a monitor?

Replacing only your indoor phone with a compatible one usually doesn't require permission, but to add video the street panel needs a camera. If the panel is audio-only, the change affects a communal element and requires the homeowners' association's approval.

How much does it cost to replace an intercom with a video intercom in Valencia?

A Fermax video intercom kit for a single-family home starts at around €400-700 installed, depending on the model. In communities the price depends on the number of flats and the state of the wiring. We provide a fixed, no-obligation quote after seeing the installation.

What are the advantages of a WiFi video intercom like Fermax Blue?

See who's calling and open the door from your phone wherever you are, receive call alerts even when you're not at home, and greater security for children, elderly people or second homes. It's the most requested option in the upgrades we carry out in Valencia.

Thinking about upgrading your door entry system?

Free advice, fixed price and official Fermax warranty. Valencia city and province.

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